Frederick, MD – The City of Frederick is in the process of restoring its email services following a significant outage related to Microsoft 365. As of November 13, 2026, officials reported that email functionalities are gradually returning to normal, although residents may still encounter delays in responses as systems recover from the disruption.
The city has acknowledged the inconvenience caused by the outage and is working diligently to resolve any remaining issues. In the interim, residents who require assistance are encouraged to contact city departments directly by phone. Key contact numbers include: General City Inquiries at 301-600-1380, Public Works (available 24 hours for water and sewer emergencies) at 301-600-1440, and Utility Billing at 301-600-1421.
Additional department contacts for residents include Parking at 301-600-1429 and Parks and Recreation at 301-600-1450. For non-emergency matters related to the Frederick Police, residents can call 301-600-2101. A complete directory of department phone numbers is accessible on the City of Frederick’s official website.
The city expressed gratitude for residents’ patience during this period as they work to fully restore email services. In light of the ongoing recovery, officials are committed to ensuring that all inquiries are addressed in a timely manner.
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Read the original article at City of Frederick